Privacy Policy

General Note

We protect personal data and follow Swiss regulations. No registration is needed to visit our website, and we collect data for statistics only. Personal data is voluntary and not shared with third parties without consent. By using our website, visitors agree to data collection, processing, and use as described.

Collection of Your Personal Data

At Urban Society Studio, we may collect and utilize your personal data for various purposes, such as:

Providing services you purchase through our website, execute and manage your order as efficiently as possible including processing your payments
Personalizing your experience on our site
Sending marketing messages and newsletters
Conducting statistical analysis for website administration, as well as improving our products and services.
To manage your purchases over time and address any issues that may arise relating to returns/exchanges, consumer rights, and your purchasing history

Data We Collect

The Personal Information we collect includes but is not limited to, your name, email address, contact number, delivery and billing address, and purchase details. For security reasons, we do not store your credit card or payment information.
We gather information about your computer and how you use our website, including your browser type, IP address, general location, referral source, and pages viewed. This information is collected through cookies.
We use your email address to send you order confirmations and shipping notifications, and your name and address will be displayed on your package.

Processing of Personal Data

Privacy is important to us. We process personal data in compliance with Swiss data protection laws and GDPR. Personal data includes any information related to an identified or identifiable person. We process personal data based on legal bases such as consent, the performance of a contract, legal obligation, protecting vital interests, and legitimate interests. We store personal data for as long as necessary and restrict processing accordingly.

Our website uses cookies, which are small text files that store information on the user's device while using the website. Cookies help us analyze page usage and improve our customer experience. They are stored after a browser session and can be accessed when revisiting the page. Users can choose to disable cookies in their internet browser settings.

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If the SSL or If TLS encryption is activated, the data you transmit to us cannot be read by third parties.

We use Google Analytics to analyze website traffic and improve user experience. This service collects data about your visit, including your IP address, which is stored on servers in the US. Google may share this data with third parties as required by law. However, your IP address is not associated with any other data held by Google. You can opt-out of Google Analytics by using the Google Analytics Opt-Out Add-on. For more information, visit http://www.google.com/privacy.html.

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Our website utilizes various social media functions from Facebook, Instagram, Tiktok, and Pinterest. If you are currently logged in to your social media account, a connection between your browser and the social media platform's servers will be established. Please note that any data exchanged during this connection may be associated with your social media account.

If you do not wish for this data to be linked to your social media account, we recommend logging out of your social media accounts prior to visiting our website.

Content from Other Websites

Some articles on this website may include content from other websites, such as videos, images, or articles. This content behaves as if the visitor has visited the other website and may collect data about you, use cookies, and track your interaction with the embedded content. This includes tracing your interaction if you have an account and are logged in to that website.

Third-party services

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Changes

Please note that this privacy policy may change from time to time. We, therefore, recommend that you read this data protection statement regularly to ensure that you are always familiar with the latest version. The current version published on our website applies.

Agreement to Terms

Using this website indicates that you agree to our policy. If you do not agree, please do not use our website. Your continued use of the website after changes have been made to the policy will indicate your acceptance of the changes.

Questions

If you have any questions about data protection, please write us an e-mail at hello@urbansocietystudio.ch.

Privacy Policy

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